+Do you have a Float Baby app?

We do not. After trying the Mindbody App with many issues we discontinued it in early 2020.

+Where can I find pricing and class schedules?

All of our class descriptions with pricing can be found here.

+How do I book a class?

You can call us at (832)819-8380, or click here.

+How do I book a class using a gift card?

If you received an email gift card, locate the gift card i.d. on the electronic gift card and input it as your gift card payment at checkout. If you received a plastic gift card, please call us.

+Can I pay in cash when I arrive?

No. For the safety of our employees, we request all transactions to be made online with a credit card prior to your visit.

+How do I cancel my class?

You may cancel your class by signing into your account via the website. You may also call us to cancel it for you at (832)819-8380.

+What is your refund/cancellation policy?

Our cancellation policy is 6 hours without penalty. Under 6 hour cancellations will not receive credit for the class. We do not offer refunds on classes, but you are welcome to request an unused class to be transferred to a gift card for a friend.

+What if I have unused classes that I want to give to a friend?

You are welcome to request an unused class to be transferred to a gift card for a friend.

+Can I bring my own swim diaper?

We Float the babies naked. It's more comfortable and familar to them. We offer a custom blend of bath powder (corn starch, baking soda, lavender) that is hydrating, smells amazing, and makes the water cloudy so you have some privacy for photos.

+Do I have to get in the water with my baby?

No. You will stand tub-side while your baby Floats. Short sleeves are encouraged, as you will be playing with the water toys and touching your baby under the water. Little toes love to be tickled during Floating!

+What should I wear and bring to my class?

Dressing in layers is encouraged as the room is kept at a warmed temperature for the babies. Short sleeves and comfortable pants are best for playing with your baby in the water and sitting on the mats for infant massage time.

+What is the temperature of the water?

The water temperature kept between 95-98 degrees Farenheit, as recommended by Mayo Clinic.

+Are the tubs cleaned after each baby?

Yes. After every Float, the tubs are drained, cleaned with a plant based cleaner, and refilled for each new client.

+How long does each session last?

Approximately one hour. Some babies finish early due to hunger or being tired. Don't worry! Keep coming and they will begin to be able to complete the entire hour.

+Can I bring a guest? How many?

Yes. We ask that no more than 2 guests accompany your baby(ies) as our space is small and we like to keep a calm environment. If you have extended family or friends that would like to join, please call us the day before to check if your class time would allow for extra visitors. We will do our best to accommodate.

+Are my other children allowed to come and watch?

We do not allow guests under 7 years of age, unless you are booked for a Family Class.

+How many babies are in one class at a time?

Three families may book in one class. Each baby will Float in their own fresh tub of water. Twins Float together unless you purchase a second tub.

+Will my baby float with other babies?

No, unless you are a family with twins/multiples. In this case they may Float together.

+I want to book a class at the same time as a friend but our babies are in different age groups, what can we do?

Give us a call and we can coordinate both class types for the same time, allowing you to enjoy with friends!

+What if my baby wakes up sick the day of our session?

We want your baby to be well when he/she Floats. We also want to limit exposure to illness for both parents and babies. If you or your baby wake up sick on the day of your Float, please call us as soon as possible so that we can offer your time to another family and get you rescheduled.

+What if I’m running late due to traffic?

Floating is the first 20 minutes of class. We will get your baby in the water as soon as possible when you arrive. No credit for late cancelling your session due to traffic.

+What’s the age limit and how often do you recommend attending?

We can begin Floating your baby as early as 2 weeks, or when the umbilical cord is dried. We do not take babies after they have turned 6 months of age. We recommend coming once per week for the benefits that Floating can provide. Our Soak & Swing classes begin at 6.5mo-12mo, or when your baby can sit mostly unassisted.

+My baby hasn’t been born yet. How far in advance should I book?

Most people book online after they get home and settled when the baby arrives. You can usually get in the same week, or the next so there is no need to book far in advance until you know your schedule.

+Why can’t I book a class online for the same day?

Same day appointments must be made by calling us. This is to prevent any scheduling conflicts day of.

+I have twins, should I book two spots?

No. Choose the day and time that you want and book one spot. It is helpful for us to know you are coming with twins if you have a chance to call. Otherwise, we can absolutely get you set up upon arrival.

+What should I expect after a float class?

Babies usually sleep 3-5 hours the afternoon of a Float. Less gassiness and fussiness are also a benefit. You may notice that your baby is hungrier today, and you may get a longer, deeper stretch of sleep tonight or tomorrow night. Most babies seem more aware in general, begin to move more, and are noticeably more active at bath time.

+Do you sell the floatation devices?

We do not. We also caution against cheap inflatable products sold online as some have received safety recalls.

+ 28. I have a question that isn’t addressed here. Where can I find additional information?

Please send us your question at info@floatbaby.com or call us at 832-819-8380.